Frequently Asked Questions

Questions you, the client, should be asking every service provider before project approval:

Does your company carry both general liability and workers’ compensation insurance?

  • Yes. We can provide our Certificate of General Liability and Workers’ Compensation Insurance upon request.

How long have your employees been employed with you?

Simply put, our employees are team members. Most of them have been with us for long periods of time. We promote our team members’ success by:

  • Fostering a family culture and treating them as family members.
  • Providing all necessary Personal Protective Equipment to ensure their safety during job duties. We also provide them with a new pair of safety boots at no cost each year, helping keep them safe and comfortable on the job site.
  • Emphasizing and utilizing training/learning sessions to help them succeed with us and in any future ventures they may undertake in the green industry.

Have you completed work in this neighborhood?

  • We complete work all over Hamilton, Butler, Warren, and Clermont counties. We spend most of our time in Wyoming, Glendale, Blue Ash, Evendale, Springdale, and Sharonville.

How long have you been in business?

  • Reisenberg’s Lawn & Landscape was founded in 2021 by Chris Reisenberg after a 12-year career with one of the largest commercial landscape companies in the Greater Cincinnati Area. Chris has been in the green industry since starting as a seasonal worker with the City of Springdale in high school. He has worked in every role in the industry, from Laborer and Crew Lead to Operations Management, Account Management, and now Business Owner.

Do you subcontract any services to a third party?

  • We prefer not to. However, if subcontracting a portion of the project benefits the client, we certainly can. We can also refer clients to reputable plumbers, electricians, deck builders, and concrete contractors if necessary.

Do you maintain a schedule?

  • Yes, we maintain a schedule and keep clients informed of any changes due to weather delays as much as possible.

What are your employees’ qualifications?

  • Our team members go through countless hours of training each year, including conferences, trade events, brand-specific training on material applications/installation, and sessions with our business coach and mentors. This ensures we have team members we trust to provide the quality we demand of ourselves and our brand.

How do you communicate with customers?

  • We like to communicate using the client’s preferred method, whether that be phone, email, text, or in-person meetings.

Is your guarantee in writing?